State HHS leaders across the nation have struggled to deal with the unexpected demands of COVID-19; civil servants have gone far beyond their daily responsibilities to serve people during such challenging times.  Highlighting some success stories, HSITAG presents this short video series to focus on what worked.

In Part 2, we asked the question: How did your agency utilize dedicated spending to battle the pandemic?

We spoke with West Virginia Bureau for Medical Services Commissioner Cindy Beane, Robert Hobbelman and Glen Schmidt, CIO and CISO for the Virginia Department of Behavioral Health and Developmental Services, and Courtney Hawkins, Director of Rhode Island Department of Human Services.

Cindy Beane described how her agency increased collaboration with others to maximize federal matching funds.  Robert Hobbelman and Glen Schmidt said they used funds to support facilities, additional testing, and patient and staff quarantine efforts. Courtney Hawkins said her state used funds to buy the hardware needed to facilitate teleworking.  Rhode Island also paid for additional development hours to adjust to policy changes and provided direct support to constituents, such as cash payments for child care.

Watch part 2 of the series below:

If you missed Part 1 of the series, visit the website here: